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Terms and Conditions

 

Welcome to PEAK Online PT. These Terms and Conditions govern your use of our services and your relationship with PEAK Online PT. Please read them carefully before engaging with our services.

 

1. General Information

 

PEAK Online PT ("we," "us," "our") is an online fitness coaching service offering workout plans, nutrition plans, and online coaching. We operate under UK law. 

 

2. Services Offered

 

We provide the following services on both a one-time and subscription payment basis:

- Custom Workout Plans

- Custom Nutrition Plans

- 1-2-1 Online Coaching Sessions

- General Personal Training and Fitness and Diet advice

 

3. Client Responsibilities

 

  • Onboarding Requirements: Clients must complete the Client Questionnaire before starting any plan. This includes disclosing any pre-existing medical conditions, underlying injuries, and current medications.

  • Progress Tracking: Clients are required to regularly update their Personal Programme, which includes metrics such as weight, sleep, nutrition intake, steps, water intake, gym performance, and weekly progress pictures. Guidance for taking progress pictures can be found here.

  • Communication: Clients are responsible for flagging any issues or concerns with their coach, including dietary requirements and food allergies, so that adjustments can be made to their plans if necessary.

 

4. Payment Terms

 

  • Upfront Payment: Clients must pay for their chosen plan upfront before commencing.

  • Subscription Services: Clients should make their first payment before their plan starts, and the payment should recur monthly from that date.

  • Refund Policy: Clients can request a refund at any time before receiving their Personal Programme document. Once the Personal Programme is delivered, refunds are not available. This does not affect your statutory rights under UK law for online purchases.

 

5. Cancellations and Rescheduling

 

  • Cancellations: Clients may cancel their plan at any time. However, refunds will only be given if the cancellation is made before the Personal Programme has been provided.

  • Statutory Rights: These terms do not affect your statutory rights as a consumer under UK law.

 

6. Liability and Disclaimers

 

  • Waiver of Liability: PEAK Online PT is not responsible for any injuries or health issues that arise from participating in our plans. It is the client's responsibility to communicate any concerns or health issues to their coach promptly so that adjustments can be made.

  • Nutritional Disclaimer: Clients are responsible for disclosing any dietary requirements and food allergies via the Client Questionnaire.

  • Results Disclaimer: Results may vary among individuals and are not guaranteed.

 

7. Privacy and Confidentiality

 

  • Data Usage: Client information will be stored and analysed solely for the purposes of providing feedback and improving our plans. We will not share personal data with any third party without explicit consent from the client.

  • Public Sharing of Achievements: Clients must provide explicit consent via the Client Questionnaire if they wish to have their achievements or progress pictures shared publicly.

 

8. Intellectual Property

 

  • Proprietary Materials: All materials provided by PEAK Online PT, including the Personal Programme, nutrition advice, training advice, Client Guides and other related documents, are proprietary and are provided for your personal use only in connection with your plan. Reuse, reproduction, or distribution of any of these materials without our permission is strictly prohibited.

 

9. Governing Law

 

These Terms and Conditions are governed by and construed in accordance with the laws of the United Kingdom. Any disputes will be subject to the exclusive jurisdiction of the courts of the UK.

 

10. Modification of Terms

 

PEAK Online PT reserves the right to modify these Terms and Conditions at any time. Any changes will be communicated to clients via email or through our website.

 

11. Contact Information

 

If you have any questions or concerns regarding these Terms and Conditions, please contact us at:  

Email: peakonlinept@gmail.com

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